Cheaters CT – R.C. Ranno Investigative Services, LLC strives to provide our clients with the highest quality investigations possible. As licensed private investigators in the State of Connecticut, we pride ourselves on making your situation, as troublesome as it may appear, as gentle for you as we can while still being results driven. Our Investigative Agency first consults with you in order to obtain as much information that you have as possible. By having the proper information, our investigators can detail the specifics of your investigation around that information. That ensures that our CT Private Detectives are not wasting your time or breaking your budget. Contact Cheaters CT – R.C. Ranno Investigative Services, LLC today at (800) 572-8806 and speak to one of our investigators about your situation and find out how our company can help you with your particular investigation.
Because many of our clients have similar questions about our company, services and rates, below we have prepared a list of frequently asked questions that may help you prior to calling our company. Please take a moment to read the questions below as they may answer your questions.. Thank you.
FREQUENTLY ASKED QUESTIONS:
Cheaters CT – R. C. Ranno Investigative Services, LLC has attempted to answer some of the most frequent questions our clients ask when choosing our services. If you don’t see an answer for your question we encourage you to contact us for more information.
Q: How much do you charge?
A: What our company charges is dependent on the details of your case and what you already know. Most of our services have fees in the same price range, but many times our clients have already done work and we may not need to do as much work on their case. To say a cheating spouse investigation will take the same amount of time as an employee theft case would not be accurate. If you are thinking about hiring a private investigator, you should really consider your budget and what you are willing to spend. Cheaters CT will custom tailor every case and encourage you to call for your free consultation; (860) 572-8806. However, for our general rates please click here.
Q: How long does a case take?
A: The amount of time for an investigation is dependent on the details of the case and the type of case you need service for. Cases can range from a matter of a few hours to several weeks and months. We make every attempt to inform our clients during the consultation how much time it may take. Of course, many factors occur that are out of anyone’s control that can prolong the investigation. These factors are usually due to the subject of the investigation.
Q: How do you charge for a case?
A: The standard practice in the private investigation industry is collecting a retainer for services. (In the case of Domestic Cases. Insurance Companies and Law Offices are billed). Some clients find this odd however, it is no different than how an attorney charges for their services. This is done so a case may be started and continued until the investigation is over. We will collect a retainer based on the details of your case. The amount is really dependent on the details of your case and the historical time it takes to perform the investigation. Not all of our services require us to collect a retainer; this includes background investigations, GPS Tracker Sales and monitoring and other data collection services a client may need. These services have a flat fee based on the service. Please contact us for your free consultation; (800) 572-8806 or email us.
Q: I hired another private investigator and he did the surveillance alone, is this normal?
A: Most times, yes. There are some cases that require multiple investigators (complicated Workers Compensation claims, cases where the subject is possibly aware, etc.) however, the majority of cases require one experienced investigator. Many investigative agencies use inexperienced investigators and therefore need more than one investigator in order to property cover a subject. Most times, you end up paying 1 1/2 times the rate for 1/2 of the experience required. Surveillance is a dynamic process. Since we don’t always know what the subject is going to do it is important to have a professional. If an investigator told you they lost the subject, find out why. Most times, driving patterns were detected that led the investigator to believe that the subject may have been “heated” (when a subject is aware of surveillance). Due to that fact, the subject may have been let go in order to be able to come back to follow them on another date. If the investigator is caught, your case is over. Call us at (800) 572-8806 or email us.
Q: Do I have any protections or guarantees?
A: First, we never work an investigation without a written and signed contract. Some clients want to work without a contract and that is legally allowed in Connecticut, however, we prefer to work for you with a written and signed contract. This ensures you the protection of a , “have a word of mouth” agreement. If you hire an investigator based on word of mouth it is really your word against theirs if any legal issues ever arise. 100% of the time that we get a client who was dissatisfied with another private investigator, they tell us they did not have a written, signed contract. It is an even split on why the client was not happy with them; 50% did not get the services they were told on the consultation and 50% say they did not get their case solved.
DO NOT WORK WITHOUT A WRITTEN AND SIGNED CONTRACT. If an investigator tells you they don’t use contracts because it is a hassle, you won’t get your case solved. Second, there are NO guarantees on any investigations. We cannot be held to a standard of a guarantee for one simple reason; the amount of monies you are willing to pay, will not necessarily allow enough time for our investigators to solve the case. We don’t have the luxury of no fees like the police do, they just dip into your taxes more. We often find that a client is dissatisfied because they did not get the information they wanted and they had only paid the minimum first retainer. It is not a minimum fee that gets you the information you want. Think carefully about your true budget. That will be fully explained in the initial consultation. However, many times our investigators, going above and beyond and even for free. It does have to be understood though that, in some cases, the person you are having followed or the case you are having investigated is not necessarily doing what you think they are, therefore cannot be caught..
If you would like a free consultation regarding your situation, please contact us today at 800.572.8806 or email your request to us below. One of our CT Private Investigators will email you in return with what we think we can do to help.
